We value the data of all our guests and customers, and declare not to sell your details to any third party. We fully comply with the Data Protection Act 2018.
The data we collect such as your name, and the name of others in your party, helps us to personalise our communication with you.
We record any business transactions between us and you.
If you contact us, we store these contact details for correspondence purposes.
All data is stored on secure servers and payment transactions are encrypted.
We use your email or telephone number in the event of us needing to contact you prior to, during or after your stay. If you have subscribed to receiving offers, we will use your data to contact you to inform of any marketing promotions.
We may use your data to undertake market research to help improve our service and business.
We will not share your personal information with any persons out with our business, unless required to by law.
Should your personal information change (i.e., email address, telephone number) please notify us to ensure effective communication. In the event of you not notifying us, we are not liable for you not receiving information that may have an impact on your booking.
If you would like us to delete your personal information after your stay, please email us – firstname.lastname@example.org
If you would like to access the information we store about you and your booking, we are able to provide this to you at a fee of £15.
We reserve the right to make changes to this policy, all changes will be made to the website.